At Shiva Ashram, we are committed to providing exceptional customer support to ensure a smooth and satisfying experience for all our customers. Our support team is available to assist you with order-related queries, product information, payment issues, returns, and general inquiries. We aim to respond to all support requests within 24 to 48 hours, excluding weekends and public holidays.

If you encounter any issue with your order—such as receiving a damaged product, an incorrect item, or facing delivery delays—please reach out to us immediately with your order number and clear details of the problem. In case of damaged items, kindly share photos as proof to help us process your replacement or refund request swiftly.

Please note that due to the sacred nature of our products, especially consecrated items like Rudrakshas and Shivlings, we handle such concerns with utmost sensitivity and may request additional verification before processing returns or exchanges. Our team will do its best to resolve your issue in a respectful and timely manner.

We also welcome any questions about product usage, authenticity, or care instructions. Our aim is to guide you in your spiritual journey with accurate and heartfelt support.

For any assistance, please contact us via:
Email: yogibishwanath@gmail.com
Phone/WhatsApp: +64 278116677
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)

Thank you for choosing Shiva Ashram. Your satisfaction and trust mean everything to us.